top of page

Tripi Terms & Conditions

These terms of use (the "Terms") define your rights and obligations when using the Software ("Software") and in the service of Tripi both together: the "Service" on the Internet or on cellular media. These Terms constitute a fully binding agreement between you and TRIPI which has all rights in the Service, and therefore you should read them carefully.
By making use of the Tripi service, you consent:

  • To these terms.

  • Tripi Privacy Policy


Which are an integral part of these conditions.
If you do not agree to these Terms or any part of them, you are prohibited from using the Service and must remove the application from your device.
Main conditions
The main terms and conditions highlighted below are for your convenience only.These key points are not made in lieu of the full Terms and their presence in this section does not mean that they are intended to supersede or override any other terms or conditions
Location based service - Some functions of the service use detailed information about your location and the route of your movement, for example, in the form of GPS data sent by your mobile device where the Tripi application is installed and operated. These functions cannot be provided without using this technology. Please note that as described in detail in the Privacy Policy:
Tripi uses information about your location to provide the tour guide and members your current/last seen location only. Tripi users location history is not maintained by Tripi and in accordance with the Privacy Policy.
Tripi allows you to use the Service only if a TRIPI or third party admin (Organization and/or Tripi Operator) account is set up for you, and whenever you use the Service, TRIPI may collect information from you including detailed information about location and routes and use such information in accordance with the Privacy Policy. This information is associated with your accountand your Tripi user name and / or the unique identifier assigned to you by Tripi. This username will be used to identify you when you use the service, and your username will be included next to any information you submit for advertising (such as chat messages) Therefore, it will be visible to others.
In principle, using the application between group guide with group members does not require a permanent link to the Internet except for downloading and installing the application on your mobile device and the initial registration for the service to join the group. But if you choose to use the Internet while using the app, the Internet connection and all associated costs (such as mobile data costs) arising from your use of the Service are at your own risk and at your own expense.
Sending and receiving real-time updates through the service between the group's guide and the operator requires an online connection (Wifi) or a mobile connection of one of the group mobile device's to the Internet. Such connection costs are subject to the agreement between you and your mobile carrier term of payments.
Free Software
The system uses free software to view maps, ("software"), its database, trademarks, Tripi design, maps in service - all these are not free software.
How the App works:
members of a tour group install the App on their smartphones; the group leader (Guide) can then see the location of the tour group members. Both the group leader and each group member can message the group members individually and as a group through the App. The group members' phones connect to each other by Bluetooth, if they're in range. In addition, if just one of the members of the tour group has mobile data connectivity, the information of the group is shared with certain professionals at the tour operator and TRIPI control rooms.
Your privacy is important to us. When using the Service, personal information may be provided by you or collected by Tripi as define in Tripi Privacy Policy. The Privacy Policy explains our procedures for the use of your personal information, and we ask that you take the time to carefully review this policy. By accepting these terms and conditions, you acknowledge and agree that Tripi will collect, store and use your personal information in accordance with this Privacy Policy and in accordance with any law.
Tripi stores the data for a period of up to one month following the end of a tour, unless required for an audit, investigation, crime prevention, etc. It is stored in industry standard secure cloud servers (services like Amazon Web Services). No protection is completely fail-safe, but we take steps to ensure it is properly secure against hacking, accidental leak, and inappropriate use.
For more details be in touch with our data protection officer:  Any person whose personal data is stored by us can request to delete his/her data at any time and we will accommodate his / her request, unless we have a legal obligation to keep the information or in case it may be needed as evidence in current or future legal proceedings.
What data it collects
Tripi  App collects geo-location data, user ID and device description (device type, operating system etc.).
The service
Tripi service provide location information and media sharing between group members according to their permissions for internal group without internet connection, also the group operator (organization) that manages the group will be able to obtain data about the location of the group and other information when one of the members of the group connect with internet link (Wifi or cellular).
The license
Tripi grants you (either personally or through the Operating Organization) a non-exclusive, time-limited, non-transferable, non-sublicensable license to use the Service (including the Software), subject to these terms.
The database, the trademarks of Tripi, the design of the maps in the service and in the Software, or any other intellectual property are rights of Tripi are not free software.
Use of the Service
Use of the service is for the commercial needs of organizations and operators who choose to offer the service to their customers. As a final customer, you cannot:

  • Offer third parties your own service that uses the service

  • Resell the service

  • Offer to rent or lease the service, or

  • To offer the Service at the disposal of the public or to integrate it into your own service, all without the prior written consent of Tripi. For the avoidance of doubt, the above examples are for illustrative purposes only and do not constitute an exhaustive list of the prohibited uses associated with the Service.

You may not copy, print, save or make any other use of the information from the web site or from the service database. This section does not restrict the use of the database by the software as intended and the use of the service.
When using the Service or the Site you may not engage in scraping, data mining, harvesting, screen scraping, data aggregating, and indexing. You agree that you will not use any robot, spider, scraper or other automated means to access the Site or the Service’s database for any purpose without the express prior written permission of Tripi.
The Software may not be used in any way that is not expressly permitted by these Terms.
Restrictions on use
There are certain forms of conduct and behaviors that are strictly prohibited within the Service. The following restrictions should be read carefully. Failure to comply with the restrictions set out below may result in termination of your access to the Service (in the sole discretion of Tripi) and may expose you to legal and / or criminal liability.
You may not, whether by yourself or by anyone on your behalf:

  • Copy, modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the Content included in the Service and/or Site, or in any way or publicly display, perform, or distribute them.

  • Make any use of the Content on any other website or networked computer environment for any purpose, or replicate or copy the Content without Tripi’s prior written consent.

  • Create a browser or border environment around the Content (e.g. no frames or inline linking).

  • Interfere with or violate any third party or other user’s right to privacy or other rights, including copyrights and any other intellectual property rights of others, or harvest or collect personal information about visitors or users of the Service and/or Site without their express consent, including using any robot, spider, site search or retrieval application, or other manual or automatic device or process to retrieve, index, or data-mine.

  • Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights of others, including others’ copyrights, and other intellectual property rights.

  • Transmit or otherwise make available in connection with the Service and/or Site any virus, worm, Trojan Horse, time bomb, web bug, spyware, or any other computer code, file, or program that may or is intended to damage or hijack the operation of any hardware, software, or telecommunications equipment, or any other actually or potentially harmful, disruptive, or invasive code or component.

  • Interfere with or disrupt the operation of the Service and/or Site, or the servers or networks that host the Service and/or Site or make the Service and/or Site available, or disobey any requirements, procedures, policies, or regulations of such servers or networks.

  • Sell, license, or exploit for any commercial purposes any use of or access to the Content and/or the Service and/or Site.

  • Frame or mirror any part of the Service and/or Site without Tripi’s prior express written authorization.

  • Create a database by systematically downloading and storing all or any of the Content from the Service and/or Site.

  • Forward any data generated from the Service and/or Site without the prior written consent of Tripi.

  • Transfer or assign your Service accounts’ password, even temporarily, to a third party.

  • Use the Service and/or Site for any illegal, immoral or unauthorized purpose.

  • Use the Site, the Service, or the Content for non-personal or commercial purposes without Tripi’s express prior written consent. or

  • Infringe or violate any of these Terms.

Termination of service
You may terminate your use of the Service at any time and for any reason and you are not obligated to notify Tripi. However, if you would like Tripi to delete your User Account and your personal information in this account, please contact TRIPI via the company website or by email to , Upon such request, Tripi will make reasonable efforts to delete this information, but please note that your personal information may not be immediately deleted from our backup systems. For more information please read our Privacy Policy. Tripi reserves the right to block your access to the Service and terminate your use of the Service at any time and for any reason that Tripi deems fit, at its sole and absolute discretion.
User Content
The service enables each user of the software to upload and publish information and content to other users on same group. Content may include, for example, voice recording, text, document or images. The responsibility for the content you upload is solely yours, and when you upload content you, and only you, are responsible for the consequences of uploading the content.
Forbidden publications
You may not upload or post commercial content (including advertisements) unrelated to Tripi, the Service, or Tripi Products, unless the content strictly complies with the provisions of these Terms.
When uploading content for publication through the Service, you must ensure that it is legal. For example, the service may not advertise any content that:

  • Is diminishing or infringing proprietary rights of others, including but not limited to copyright and trade marks. poses a risk to a person’s

  • Safety, security or health. identifies other persons without obtaining such person’s express written consent to the disclosure of their personal

  • Information, or pertains to minors and identifies minors or their personal information, including their full name, age, address or contact information.

  • Is unlawful, defamatory, libelous or invades the privacy of harassing, offensive, threatening or vulgar. is characterized by, or that

  • Encourages racism or unlawfully discriminates on the basis of race, origin, ethnicity, nationality, religion, gender, occupation, sexual orientation, illness, physical or mental disability, faith, political view or socio-economical class.

  • Encourages criminal behavior or conduct that would constitute a criminal offense under any law, or could give rise to civil liability or other lawsuit.

  • Promotes pyramid schemes, chain letters or disruptive commercial messages or advertisements, or anything else prohibited by law or under these Terms.

  • Falsely expresses or implies that such content is sponsored or endorsed by Tripi.

The above examples are provided for illustrative purposes only and do not constitute an exhaustive list of prohibited content. Tripi may refuse to post or immediately delete any Content you submit if you or the Content violates these Terms or if you have been involved in an act or omission that may or may not affect the Service, its users, Tripi or anyone on its behalf or associated with it. In such cases, Tripi may also terminate your access to the Service or prevent you from posting additional content within the Service. The provisions of this section shall add to all the rights granted to Tripi in accordance with any law.
Content rights
When you upload content to be published on the Service, you acknowledge and warrant that you own all intellectual property rights in such Content. That you may publish the Content and permit Tripi to publish the Content and use all intellectual property rights in or relating to it. Tripi does not accept ownership of the intellectual property rights of the content you submit for publication. However, by submitting content for advertising on the Service, you hereby grant Tripi and its users a free, worldwide, perpetual, non-exclusive, irrevocable, royalty-free license that may be sublicensed and transferred, used, copied and distributed, , To present it and publish it publicly. The license granted to Tripi in and to your content is not limited to personal use, and applies to any commercial use of the content, at the sole and absolute discretion of Tripi. However, other users may only use your content for non-commercial purposes unless Tripi has authorized them in advance to use your content.
All intellectual property rights in the Site and those relating to the Site, Service and Database of the Service, including copyrights, trademarks, designs, patents and trade secrets are the exclusive property of Tripi and Tripi is the sole licensee. The service is protected, by the Copyright Law, and by all other copyright provisions prescribed by law, in Israel and abroad.
The name "Tripi", the Tripi logo and other trademarks and / or service symbols are the property of Tripi, and you have no right to use such trademarks or logos for any purpose which is not expressly stated in these terms without the prior written approval of Tripi.
The design, the commercial appearance and the manner in which the maps are displayed and used on the Site and the Service are works protected by the applicable copyright laws and all intellectual property rights reserved for Tripi. The license to use the software provided to you in accordance with these terms does not apply to or includes a license to use the maps displayed using the software or any mark, logo or markings embedded in the maps displayed using the software.
Tripi may protect the Service by technological means intended to prevent its unauthorized use. You hereby undertake not to attempt to circumvent the above measures. Without prejudice to their rights under these terms or under the provisions of any applicable law, you are aware that any attempt to violate this provision or any actual breach will terminate your rights under these terms. If you circumvent measures taken by Tripi to protect the Service from unauthorized use, you shall immediately cease using the Service and you undertake to do so.
Limitation of Liability and Warranty
In addition, and without derogating from the foregoing, Tripi shall not be liable for the accuracy of the maps, content, represented or displayed in the Service or through the Service.
You agree and acknowledge that you assume full, exclusive and sole responsibility for the use of and reliance on the Service, and you further agree and acknowledge that your use of or reliance on the Service is made entirely at your own risk.
Tripi makes every effort to provide you with high quality and satisfying service. However, we do not guarantee that the Service will operate continuously or without errors, or that it will be permanently available or completely free from harmfulcomponents, or that it is safe, secured from unauthorized access to Tripi’s computers, immune from damages, free of malfunctions, bugs or failures, including, but not limited to hardware failures, Software failures and Software communication failures, originating either in Tripi or any of its providers.
Tripi, including its officers, directors, shareholders, employees, subcontractors and agents, shall not be liable for any direct, indirect, incidental, consequential, or other damages, and loss (including loss of profit and loss of information) ), COSTS, EXPENSES AND PAYMENTS, IN NO TORT, IN CONTRACT, OR OTHERWISE OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE SERVICE OR ANY FAILURE TO USE THE SERVICE OR ANY FAILURE, ERROR OR BREAKING OF THE SERVICE, OR ANY ERROR OR ERROR MADE BY THE TEAM Or any person acting on its behalf, or your reliance on the content of the Service, including, but not limited to, third party content, or From any communication with the Service, or with other users of or through the Service, or from any denial or termination of your User Account, or from any action to preserve, undelete, disclose or otherwise use or dispose of your Content in the Service. In any event, your sole remedy shall be limited to correcting errors or failures, and this in accordance with the relevant circumstances.
Breach and indemnity
Without prejudice to the provisions of any applicable law, you agree and indemnify and indemnify Tripi and its employees, officers, directors and agents, from any claim, damage, expense, loss or liability arising from your breach of these Terms. This indemnification is intended to cover all expenses, payments, losses, loss of profits or any other direct, indirect, monetary or non-monetary damages incurred by Tripi, its employees, officers, directors or agents as a result of your breach of these Terms, including,but not limited to legal expenses and attorneys' fees.

Each Party, including its directors, officers, shareholders, agents and consultants, shall

not be liable to the other Party under this Agreement in an amount in excess of the

actual payments paid to the Company during the 3-month period before the cause of action occurred.











Tripi respects your privacy when using the Software and the Service. Our updated Privacy Policy relating to the Software and Service is available at any time and is an integral part of these Terms.Since the privacy policy is subject to periodic updates, it is recommended that you periodically review the policy for updates..
Changes in service and software
Tripi may adapt, process or modify the Software, the features of the Service, the design and user interface, the scope and availability of the Content in the Service and any other aspect of the Service, whether partially or fully and without prior notice. You will have no claim, complaint or demand against Tripi due to such changes or due to faults that may be associated with them.
Updates of these terms
Tripi may modify these terms from time to time. If fundamental changes are made to these terms, a notice will be posted in the current software version, as well as on the homepage of the site. Your continued use of the Service after the terms updated indicates your acceptance of the updated terms. If you do not agree with the updated Terms or any part thereof, you must cease using the Software.
Governinglaw and jurisdiction
These Terms, the Software and the Service will be governed solely by the laws of the State of Israel, without giving effect to any conflicts of law principles. Any dispute, claim or controversy arising out of, connected with or relating to these Terms, the Software and the Service, will be under the exclusive jurisdiction of the competent court in the Tel Aviv district in Israel.
Should you desire to file any cause of action against Tripi for any cause of action arising out of or related to the Software or Service, you must do so within six months from the day you become aware of the cause of action. Failure to file a claim within the aforesaid time period will result in the denial of your right to claim and as a final and absolute waiver on your part of this right.
Assignment of rights
You may not assign or transfer your rights to the Service without the prior written consent from Tripi. Tripi may assign its rights in the Service to a third party at its sole and absolute discretion, subject to the third party accepting Tripi's obligations to you under these terms.
Complete terms
These terms, together with the privacy policy are an integral part of these terms, namely the Privacy Policy and the Terms of Use, shall constitute the complete and exhaustive agreement between you and Tripi in connection with the Service. In the event of a conflict between these Terms and the Summary Terms presented to the User during the installation of the Software, These terms shall prevail.
Absence of legal relations
These Terms of Use and your use of the Service, including the submission of Content onto the Service, do not, and shall not be construed as creating any relationship, partnership, joint venture, employer-employee, agency, or franchiser-franchisee relationship in any way and of any kind between the parties hereto.
Contact Us
Please feel free to contact us with any questions about the service by email at and we will do our utmost to address your inquiry as soon as possible

bottom of page